Booking terms and conditions

BOOKING POLICY
A 30% deposit is required to secure your spot, with the remainder due 40 days prior to the arrival date. If your request for arrival is lesser than 40 days we request full payment in advance.
Use the form below to request a quote, or request additional information regarding our availability. As soon as you are ready to finalize your booking, we will require a 30% deposit and will handle payment, which can be transferred via bank transfer.

Due to the current situation with COVID-19 we have updated our cancellation/refund policy related to it.

CANCELLATION/REFUND POLICY
Due to the present COVID-19 pandemic, we have brought up  revised cancellation/refund policy suitable to cover possible obstacles for realizing an already booked tour. We have therefore updated our booking T&C for the upcoming season to provide our clients with maximum peace of mind. We have included two options specific to COVID-related cancellations. If you have any further questions related to the T&C send us an email in the form below.

CANCELLATION PER CLIENT REQUEST
More than 40 days prior to your arrival date: We will gladly hold and apply your deposit to a future booking. If you do not wish to transfer the deposit, we will offer a refund if we are able to find another group or individual to fill the booking. Otherwise your deposit remains non-refundable.
Less than 40 days prior your arrival date: Full payments made are transferable or 50% refundable. The transfers of the deposit is valid for the current or the following season.

DUE TO COVID-19
If we are unable to run the planned tour for any reason that is COVID-related, clients will have the following option:
We will gladly hold a spot for you on the following season and all payments made will be transferred over. This will also help us in these difficult times. If you need to cancel your booking due to COVID-19 we will offer a full refund excluding the bank fees. Keep in mind that your well being is our highest priority. We encourage you to consider booking your spot in advance, which will help us prepare for all possible challenges so we can remain on the mountain for you.

RIGHTS RESERVED
We reserve the right to cancel a tour at any time due to unsettling political, social or environmental events, at which time we will offer a refund of all payments made less the deposit.

EXCLUSIONS
We cannot offer refunds for missed reservations, early departures, turbulent weather/extreme avalanche danger, snow conditions, or force majeure events beyond the COVID-19 pandemic, and are not responsible for additional expenses incurred in preparing for the trip (e.g. airline tickets, visa application fees, equipment purchases, etc).

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